Judge us by the Company We Keep

"When it was decided that we were in need of a new telephony system, we needed a partner that could convert us seamlessly and stay within our budget. We are a Marketing Communications Firm and we rely heavily on our voice and data". We knew that the partner we chose was as important, if not more important than the product. Fortunately, we hit a home run when we partnered with Pilothouse Communications and the Toshiba telephony system they installed"

We could not have asked for a better partner.

Our business is built on relationships and managing our clients expectations. Pilothouse Communications exceeded our expectations during this project. I would highly recommend using Pilothouse Communication." Ronald W. Perine, Partner, Chief Financial Officer - Mintz & Hoke Communications Group - Avon, CT

"I came into work...I turned on my computer and nothing happened. Our entire business was on that server and with no possibility of saving the server, we were basically dead. You can see it was a disaster! Since we are not "techies" and not proficient in the type of hardware we needed to be efficient now, while also allowing us the possibility to grow we needed professional help. As a phone installation customer of Pilothouse, we received an e-newsletter and at the botton...was a short line about the company's data capabilities. I called CJ...we went back and forth on the immediate  and long term needs and finanaces...CJ worked closely with us and our budget to meet our needs. This was the most efficient install I have ever lived through. The Pilothouse team was amazing! I highly recommend them for both phone and data needs. They know how to get it done!" Bobbie Blake, Office Manager-Jenkins Chiropractic, LLC-Milford, CT

 

"From the time we purchased the system until the installation was complete, the staff at Pilothouse were professional, knowledgeable and extremely helpful. The planning meetings brought great ideas to light! Use of Call Center technology and the Netphone Application have greatly increased our staff's productivity and has enabled us to provide better service to our patients. Your team made it seem so easy and the "go live" went seamless. Great job! I would definitely recommend your products and services to other businesses. CPC Director - Bristol Gastroenterology Associates - Bristol & Farmington, CT

"When I opened my OB-GYN practice"I needed a telecommunications solution that would seamlessly network my two offices together".CJ"evaluated my needs and assured me his company and the Toshiba solution would work as they have vast experience with multi-site medical practices"The system worked from day one and I am very happy with Pilothouse's solution for my practice. I am confident that my patients can reliably get a hold of my office and my staff isn't frustrated with missed calls.

The staff at Pilothouse was very courteous and informative during the installation and continues to be responsive, knowledgeable and professional. I would highly recommend Pilothouse Communications." Ann Strong, MD - Strong Women's Health - New Haven & Guilford, CT

"Pilothouse Communications has exceeded my expectations. My whole office is different with the way we handle the calls"no stressing out from receptionist"so many added abilities to improve our handling of high volume calls" I wanted to extend my thanks to all and to let you know that we are very glad to have made Pilothouse Communications our agent." Sandy Libby, Office Accounts Manager - Davenport Associates - Wallingford, CT

"Your staff's knowledge of both the new and old technology is invaluable in helping maintain the various systems here at the Goodspeed. Your flexibility and commitment to customer service is very comforting to me, You will always be the communications partner for The Goodspeed Opera House. Thank you." Edward C. Blaschik, Theatre Manager - Goodspeed Opera House - East Haddam, CT

"EASTCONN Regional Education Service Center needed to replace an aging Executone Phone System. That system was servicing two of our most active sites with regard to phone traffic and our most demanding in terms of staff requirements".Some global factors we needed to consider were cost and business interruption, availability of equipment, expandability and finally, serviceability"

Following the contract award to Pilothouse"the actual installation and conversion from our old system to the new happened quickly and virtually seamlessly".I would like to say that Pilothouse delivered in every area of customer service while responding to our agencies needs"promptly and professional by the entire staff. I would unequivocally recommend Pilothouse Communications as a vendor to anyone seeking commercial telecommunications services." Michael M. Akana, Director Facilities and Information Technology - EASTCONN - Hampton & Willimantic, CT

"Communication between team and customer and execution of product installation went beyond expectations" Francine Nido, Executive Secretary to the President - New Opportunities Inc. - Waterbury, CT

"Everyone involved in this project did a wonderful job. We are very happy. Job well done." Lorraine Lapman, Office Manager - Dr. Paula Bevilacqua - Cheshire, CT

"The move from our Hartford location to East Hartford was timely and professional. The job was initiated as discussed and we were very pleased." Wendy Robertson, Office Manager East Hartford Division - Berlin Oil - East Hartford, CT

"Job well done in a friendly and efficient manner." Mimi Jazxhi, Operations Manager - Martin & Rowland Insurance - Prospect, CT

"Prompt, courteous install-very willing to address our requests and acknowledge our needs. Everything was and continues to be great! Thank you." Julie Kote, Office Manager - Comfort Systems Inc. - Windsor, CT