UNIVERGE BLUE - Your All-in-One Business Communication Solution!
Transform your communication experience with Univerge Blue. Connect confidently!
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Since
2004
Serving Our Clients and Delivering Exceptional Customer Service
WHAT IS UNIVERGE BLUE CONNECT?
NEC UNIVERGE BLUE CONNECT is a fully integrated cloud-based unified intelligent communications platform for any size business. NEC believes that tools facilitate communications, but people are the center of all communications and with effective communication tools people can be more productive and connected.
These communication tools should be easy to use, high-performing, dependable, and stress-free so that you can focus on what is being communicated and not the tool itself.
UNIVERGE BLUE CONNECT combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by NEC’s five pillars of a Stress-Free Cloud Experience.
WHAT UNIVERGE BLUE CAN DO
UNIVERGE BLUE incorporates all your business communication and collaboration methods and devices into one integrated, intelligent, easy-to-manage cloud-based system that is accessible from anywhere at any time. UNIVERGE BLUE includes:
PBX PHONE SYSTEM
PBX phone system is a cloud-based phone system with an integrated combination of 100+ enterprise-grade features along with industry-leading network call quality and uptime.
DESKTOP APP
The free UNIVERGE BLUE CONNECT Desktop App brings essential collaboration tools together, making teamwork easier than ever.
MOBILE APP
The UNIVERGE BLUE CONNECT mobile application transforms the user’s mobile phone into an essential collaboration tool for on-the-go productivity.
TEAM CHAT AND BUSINESS SMS
With the Desktop and Mobile Apps, team members can send and receive instant chat or text messages and attachments.
REMOTE OFFICE
NEC UNIVERGE BLUE preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work the same way as they do in the office
SCREEN SHARING
Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making
UNIVERGE BLUE CONNECT PACKAGES
UNIVERGE BLUE CONNECT combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by NEC’s Stress-Free Cloud Experience.
ESSENTIALS
Cloud PBX phone system
with team chat, presence,
and core video
conferencing capabilities
ESSENTIALS
Cloud PBX phone system
with team chat, presence,
and core video
conferencing capabilities
PRO
A full communication and
collaboration suite with
extensive video meeting
capabilities and
sophisticated cloud storage
PRO
A full communication and
collaboration suite with
extensive video meeting
capabilities and
sophisticated cloud storage
PRO PLUS
PRO package with boosted
meeting capacity and more
3rd party integration
capabilities
PRO PLUS
PRO package with boosted
meeting capacity and more
3rd party integration
capabilities
*Unlimited incoming calling and up to 6,000 minutes per month per user for outgoing calling.
NOT SURE WHAT PACKAGE IS RIGHT FOR YOU?
Our API
UNIVERGE BLUE API PLATFORM
NEC’s UNIVERGE BLUE EXTEND Application Programming Interface (API) platform allows you to integrate the features of our comprehensive voice, video, contact center, and analytics services into business applications (CRMs, ERPs, Ticketing Systems, etc.). Developers can leverage these API tools to build custom solutions to meet business needs—like creating a better customer experience, improving internal
processes, increasing employee productivity, and more
- Increase Productivity
- Better Customer Experience
- Access Critical Data
- Custom Business Solutions
TRANSFORMING HOW BUSINESSES WORK
With UNIVERGE BLUE, you can scale and manage your communications according to your company’s needs. No more overspending on lines you don’t need or being constrained by unexpected growth. Order additional services and manage your employee phone, data backup, video and conferencing services through a single interface.
Why We Are Best
UNIVERGE BLUE INTEGRATIONS
UNIVERGE BLUE EXTEND is an integration platform that connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business
applications like Google, Microsoft, Salesforce and more – driving higher productivity and increasing customer retention at no heavy cost.
Don't just communicate, Connect! Experience the magic of Univerge Blue for your business.
Activate Univerge Blue Connect and thrive!
Other Unique Features
Connect confidently, collaborate seamlessly. Elevate your business to new heights.
VIDEO CONFERENCING & SCREEN SHARING
With UNIVERGE BLUE CONNECT, the days of having to be in the physical meeting location are over. Web video conferencing allows team members and customers to be a part of effective and actionable meetings, anywhere at any time.
CONFERENCE ROOMS
CONNECT ROOMS is a hybrid video conferencing solution that brings all the benefits of CONNECT MEET into any conference room.
VOICEMAIL
UNIVERGE BLUE CONNECT you no longer need to be beside your business phone to listen to and access your business voicemails. With CONNECT, voicemail can be managed and accessed according to user needs
WEB-FAXING
Free your organization from fax hardware and supply costs with UNIVERGE BLUE CONNECT. UNIVERGE BLUE CONNECT provides virtual, paper-free fax coordination, allowing you to receive, manage, and send your faxes via the web.
File Sharing
UNIVERGE BLUE CONNECT makes it easy for teams to work together, no matter how many miles apart they may be. Every CONNECT user gets 2GB of UNIVERGE BLUE SHARE file storage included, so colleagues can work seamlessly on projects together, providing access to the most current version of files
Security
UNIVERGE BLUE ensures a commitment to security by meeting stringent industry standards, such as HIPAA for medical records, CPNI to protect user information, PCIDSS to protect credit card information and SOC II audit to demonstrate our controls and processes are effective in minimizing risk and exposure to cloud-stored data.
CALL CENTER
Just a single unpleasant call experience can cause a customer to take their business elsewhere – and worse yet – post details about that experience online. UNIVERGE BLUE CONNECT helps make a direct and lasting impact on customer satisfaction by helping businesses to cut hold times, increasing call effectiveness, and improving your employees’ ability to resolve issues quickly.
UNIVERGE BLUE CONNECT DESKTOP & MOBILE APPLICATIONS
Whether working from an office, a living room, or a coffee shop, the free UNIVERGE BLUE CONNECT Desktop and Mobile Applications empower employees with the flexibility to communicate seamlessly in the way that works best for them, right from their desktop or mobile device.
Transform Your Communication - 24/7 Support for Your Success
Feel free to reach out to us with your questions, comments, or inquiries. We’re here to assist you and look forward to hearing from you soon.
Testimonials
Building your brand in the digital world
“I am pleased to recommend the services of Pilothouse Communications LLC. They have been providing L&M Systems with excellent service since 2006. They staff a team of knowledgeable, dependable, and courteous professionals. Pilothouse supports nine of our medical practices. They consistently troubleshoot any issues and manage upgrades or changes in a timely manner
“We needed to update and expand our Toshiba phone system to meet growing call center needs. Pilothouse worked with us to find the right sized system for our budget. All the options were clear and the installation was a breeze. Any support issues were handled promptly and effectively. We couldn’t be happier.”
“Your staff’s knowledge of both the new and old technology is invaluable in helping maintain the various systems here at the Goodspeed. Your flexibility and commitment to customer service are very comforting to me, You will always be the communications partner for The Goodspeed Opera House. Thank you.”
“Pilothouse Communications has exceeded my expectations. My whole office is different with the way we handle the calls” no stressing out from receptionist” so many added abilities to improve our handling of high volume calls” I wanted to extend my thanks to all and to let you know that we are very glad to have made Pilothouse Communications our agent.”
