Pilothouse Communications


Voice Over Internet (VoIP)

Welcome to Pilothouse, where we redefine voice services to suit your distinctive needs. We offer two personalized options: Cloud-Based or VoIP services and Premise-Based solutions. Imagine a seamless integration of features and dial tone from a single source in our Cloud-Based services. Alternatively, our Premise-Based solutions place a box system right at your location, ensuring a steady flow of dial tone for your end users.


Traditional on-premise Voice PBX systems are still a valid option for some businesses. Solutions that offer many of the same features as the cloud-based solutions while keeping the hardware in-house and in a CAPEX model.


Communications Platform as a Service or CPAAS is a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build backend infrastructure and interfaces. Traditionally, real-time communications (RTC) have taken place in applications built specifically for these functions.


UCASS – Unified Communications As A Service or Cloud-based Voice services are solutions that provide the full range of PBX features without the capital expense of purchasing and maintaining an onsite PBX system. UCAAS provides built-in redundancy and allows IT Managers to focus on the business while providing enhanced user-friendly management tools.


Contact Center As A Service or ACD in the cloud is a software deployment model that enables companies to only purchase the technology they need and is commonly operated by a vendor to reduce IT, integration, and support costs. CCaaS solutions are most commonly deployed as a cloud-based CX solution in contact centers, but in some instances, an on-premise CCaaS software solution is more ideal.

What Pilothouse Can Do for You – Beyond Services:

Choosing Pilothouse is choosing a human-centric approach to your communication needs.  Here’s how we make a difference:

  • Tailored Experiences:

    Your preferences matter. Whether it's the financial aspect, specific features, or accommodating a mobile workforce, we customize solutions that speak directly to your goals.

  • Endearing Support:

    At Pilothouse, we're more than a service provider; we're your support system. Our commitment extends far beyond the initial phases. We're there for you, offering support and guidance whenever you need it.

  • Personalised Research and Options:

    We don't offer one-size-fits-all solutions. Our dedicated research ensures that the options we present are not just suitable but exceed your expectations.

Benefits Of Moving To The Cloud:

Easily Scale Resources: Cloud services allow you to quickly and easily scale up or down based on your needs, making it ideal for businesses with fluctuating workloads.

  • Scalability and Flexibility

    Deliver the right amount of IT resources where and when you need them most

  • Security

    Best-in-class security standards that can assist with compliance

  • Cost-Effective

    No need to invest capital resources on expensive hardware or software

  • Availability

    24/7 connectivity from any device, anywhere

Why Pilothouse Stands Out:

Choosing Pilothouse means choosing a partnership built on understanding and dedication.

Here's why we believe we're the perfect fit

In-Depth Analysis, Tailored Solutions:

We're not just service providers; we're partners in your success. Our thorough analysis, delving into expense preferences, desired features, workforce dynamics, and redundancy needs, ensures that the solutions we craft are uniquely yours.

Your Time Matters:

Our team's expertise is designed to save you time. Let us handle the intricacies; from research to implementation, we're with you every step of the way. Our commitment doesn't end with the sale; it extends to continuous support, ensuring a seamless experience.

Connections with Major Providers:

As brokers, we bring you the best by collaborating with major providers. Our preferred partners, including NEC, Vonage, and Ring Central, reflect our commitment to delivering quality and reliable VoIP Services to our customers.

We're partners in your journey to enhanced communication.

Choose Pilothouse for voice services that resonate with the unique heartbeat of your business. Our commitment to a personalized, human touch in every interaction makes us more than just providers 


We Develop Customized Solutions

“Feel free to reach out to us with your questions, comments, or inquiries. We’re here to assist you and look forward to hearing from you soon.”

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