After the COVID pandemic, the workplace paradigm has undergone a major shift. Remote work has become more common than ever before. It is estimated that by 2025, an estimated 32.6 million Americans will be working remotely, which is equal to 22% of the total workforce. This means HR and IT departments must pivot faster than ever before. They must put into place solid communication platforms for smooth operations.
One such communication solution that can facilitate work-from-home and ensure complete efficiency is VOIP.
What is a VOIP System?
VOIP is a smart and affordable solution for communicating effectively and seamlessly in this era of remote work. Voice over Internet Protocol (VOIP) is a technology that allows users to make phone calls and other communications over the Internet instead of a traditional phone line.
VOIP allows the office phone to be accessed from anywhere with an internet connection. So, remote employees can continue to work as they would in the office without any hassles. Here is how VOIP is enabling distributed work:
Supports work-from-home
About 16% of companies are fully remote, operating without a physical office. A whopping 98% of workers wish to work remotely, at least part of the time, because of the flexibility and better work-life balance.
To support work-from-home businesses need smart solutions. With VOIP, remote teams can use their smartphones for work calls. They do not have to use/share their personal phone number. Remote workers can work from anywhere as long as they have a steady internet connection.
Better productivity
With VOIP, employers can effectively communicate instructions to the employees regardless of their location. Moreover, the employees can communicate with clients and other stakeholders in a hassle-free manner.
The employees are able to strike a better work-life balance and enjoy the other benefits of remote work, so they are likely to work harder. Several studies have shown that work-from-home can greatly increase employee productivity.
Monitoring and reporting
One of the biggest struggles for any business owner is to monitor their remote workers while they are out of the office. VOIP solutions come with features that allow employers to check up on their remote employees using real-time reports. VOIP systems can generate reports such as call logs, talk time, call tracking, call recordings, answered vs. missed calls, and more.
Flexibility
With VOIP, employees can handle phone calls from any device. Not all remote works have the same hardware. VOIP takes care of this and enables the workers to use any hardware for business communication. They can switch between multiple devices depending on availability and convenience.
Teamwork
VOIP allows workers to collaborate seamlessly using chat, voice, or video calling. Managers can check in with their remote team while also holding meetings with clients, top management, or other stakeholders. The ability to stay connected via video calls can improve teamwork and inculcate a sense of camaraderie.
Remote Maintenance
VOIP systems are configured, repaired, and maintained remotely. Businesses do not need an in-house technical team for equipment maintenance. The hosted VOIP systems are maintained by the vendor from a remote site. There is minimal disruption, and the team can continue to work as seamlessly from home as they would from the office.
If you think your business can benefit from the portability and flexibility of virtual workplaces, you should consider switching to an efficient VOIP system.
Get in touch with our team for a reliable VOIP solution for your business. We offer the latest, cutting-edge cloud telephony solutions.