Secure & Scalable Communication For Your Business
Unite Your Team, Anytime, Anywhere – The Future of Business Communication
Stay Ahead of the Competition – Contact Pilothouse for Intermedia Communication Solutions
Since
1993
Serving Our Clients and Delivering Exceptional Customer Service
What Is Intermedia Unite?
In today’s digital-first world, businesses need a seamless, reliable, and scalable communication system to stay ahead of the competition. Whether your team is working remotely, in-office, or on the go, staying connected is essential for productivity and collaboration. That’s where Unite by Intermedia comes in—a powerful, all-in-one unified communications platform designed to streamline your business interactions.
At Pilothouse, we are an official service provider and reseller of Intermedia, offering businesses a hassle-free way to transition to a modern communication system. From VoIP phone services and video conferencing to team chat and file sharing, Unite Intermedia empowers organizations of all sizes with cutting-edge technology that enhances collaboration, improves customer interactions, and increases efficiency.
Security & Compliance
When choosing a cloud-based communication platform, security and compliance are critical factors that businesses must consider. InterMedia prioritizes data protection with a comprehensive suite of security measures designed to safeguard both business and customer information. InterMedia also complies with industry standards and regulations, such as HIPAA, GDPR, and SOC 2, helping businesses maintain legal and regulatory compliance while ensuring secure communication channels.
Integration & Customization
One of InterMedia’s key strengths is its ability to seamlessly integrate with existing business systems while offering customization to fit the unique needs of any organization. Whether you need to connect InterMedia with CRM platforms like Salesforce and HubSpot, productivity suites like Microsoft 365 and Google Workspace, or other third-party applications, the platform’s flexible architecture ensures smooth interoperability.
Proud Service Provider Of INTERMEDIA
What Intermedia's Unite Can Do?
Intermedia Unite is a comprehensive cloud-based Unified Communications as a Service (UCaaS) platform that enhances business communication, collaboration, and efficiency. With integrated voice, video, messaging, file sharing, and more, it empowers businesses to stay connected from anywhere.
Here are six key capabilities of Intermedia Unite:
Business Phone System with Cloud PBX
Intermedia Unite offers a feature-rich VoIP phone system that enables businesses to make and receive calls from desk phones, mobile devices, and desktops.
Team Chat & Instant Messaging
Intermedia Unite provides real-time messaging for teams to stay connected without the need for third-party chat applications. Employees can communicate through direct messages or group chats, ensuring fast and efficient collaboration.
Mobile & Desktop Apps for Remote Work
With dedicated mobile and desktop apps, Intermedia Unite empowers employees to work from anywhere without compromising communication. Users can make and receive business calls, access voicemail, chat with colleagues, and join video meetings from their smartphones or computers.
Video Conferencing
Unite’s HD video conferencing enhances virtual collaboration by providing high-quality video calls. Businesses can host virtual meetings with up to 100 participants, making it ideal for team check-ins, client calls, and presentations.
Secure File Management & Backup
Unite includes Intermedia SecuriSync, a secure file storage and backup solution designed to keep business data safe and accessible. Files sync in real time across multiple devices, allowing teams to collaborate on documents without worrying about version control.
Business SMS & Voicemail Transcription
Intermedia Unite allows businesses to send and receive SMS and MMS messages using their business phone number, enabling professional and convenient communication with customers.
Streamline Your Communication with Intermedia’s Unified Platform
Intermedia’s solutions are designed for businesses of all sizes, providing the tools necessary to stay connected and responsive in today’s fast-paced environment.
Enhanced Productivity
Intermedia Unite allows teams to communicate effortlessly across multiple channels, including HD voice calls, video conferencing, instant messaging, and team collaboration tools. Real-time collaboration tools ensures that employees can quickly connect with the right people, improving overall efficiency.
Cost Savings
As a fully cloud-based communication solution, Intermedia eliminates the need for costly on-premise PBX systems and infrastructure. With predictable monthly pricing, organizations can scale communication capabilities without unexpected costs.
Scalability & Flexibility
Intermedia’s solutions are built for business growth and adaptability. With cloud-based deployment, remote employees and distributed teams can stay seamlessly connected, ensuring business continuity regardless of location.
Customer Experience
Intermedia’s cloud-based contact center solutions enable businesses to deliver superior customer service through multi-channel support, AI-driven call routing, and real-time analytics.
Top-Tier Business Communication Solution
As businesses navigate the ever-evolving digital landscape, a seamless, reliable, and feature-rich communication platform is essential to maintaining productivity and staying ahead of the competition. With employees working across different locations and devices, the need for a unified business communication solution that integrates voice, video, messaging, and collaboration tools has never been more critical.
Leading Business Communication Platform
Intermedia Unite is an all-in-one, cloud-based communication platform that combines business phone services, video conferencing, team chat, file sharing, and mobile accessibility into a single, intuitive interface
Leading Business Communication Platform
Intermedia Unite is an all-in-one, cloud-based communication platform that combines business phone services, video conferencing, team chat, file sharing, and mobile accessibility into a single, intuitive interface.
Global-Scale Infrastructure
Intermedia Unite is built on a resilient, enterprise-grade infrastructure designed to support businesses worldwide. With multiple geo-redundant data centers, Unite ensures high availability, uninterrupted performance, and robust disaster recovery mechanisms.
Global-Scale Infrastructure
Intermedia Unite is built on a resilient, enterprise-grade infrastructure designed to support businesses worldwide. With multiple geo-redundant data centers, Unite ensures high availability, uninterrupted performance, and robust disaster recovery mechanisms.
Unmatched Reliability
Downtime in business communication is not an option. Intermedia guarantees a 99.999% uptime Service Level Agreement (SLA), ensuring your organization experiences maximum availability and uninterrupted service.
Unmatched Reliability
Join our global network of 1.4 Million + Intermedia Users
Talk to an Expert – Let’s Build the Right Solution for You!
Schedule a call with our team to discuss your needs and discover how Intermedia Unite can streamline your workflow and enhance team collaboration.
Get the Most Out of Unite with Our App
Whether you’re working from home, on the go, or managing a remote team, having a reliable communication tool at your fingertips can make all the difference. The Unite Mobile App by Intermedia transforms your smartphone or tablet into a powerful business communication hub, ensuring you’re always connected, productive, and ready to collaborate—no matter where work takes you.
With the Unite Mobile App, you can make and receive calls using your business phone number, join high-quality video meetings, chat with teammates in real time, and securely share files—all from a single, easy-to-use interface. Say goodbye to missed calls, clunky workarounds, and juggling multiple apps. With seamless integration across devices, you can transition from your mobile phone to your desktop or desk phone effortlessly, keeping your workflow smooth and uninterrupted.
- Messaging, video, and phone all in one place.
- Stay reachable with one business number across all devices.
- App provides instant text communication with team members or clients
- HD video meetings with one-click host, schedule, or join.
- Stay updated with real-time notifications for incoming calls, messages, and meetings.
- Keep your data and communications secure with enterprise-grade encryption.
How Intermedia Unite Transforms Businesses?
Unite by Intermedia revolutionizes business communication by integrating voice, video, messaging, and file sharing into a single, cloud-based platform. This seamless connectivity enables teams to collaborate efficiently from any device, anywhere, ensuring productivity in remote, hybrid, or in-office settings. With automated call routing, CRM integration, and real-time presence indicators, businesses can enhance customer interactions, streamline operations, and reduce response times. By eliminating the need for expensive on-premise hardware, Unite also lowers IT costs while offering predictable pricing and fully managed services.
Beyond efficiency, Unite ensures top-tier security and reliability with end-to-end encryption, compliance with industry regulations (HIPAA, FINRA, SEC), and a 99.999% uptime SLA. Businesses can scale effortlessly, adding users or features as they grow without complex installations. As an official Intermedia reseller, Pilothouse provides expert support, ensuring a smooth transition to Unite’s powerful unified communications. Upgrade your business today—contact us to experience the future of collaboration!
Why We Are Best
Benefits of Moving To Intermedia Unite?
Switching to InterMedia provides businesses with a seamless, all-in-one communication solution that enhances productivity, collaboration, and efficiency. By consolidating voice, video, messaging, email, and collaboration tools into a single cloud-based platform, businesses can eliminate the need for multiple disconnected systems, reducing complexity and costs. InterMedia’s Unified Communications as a Service (UCaaS) ensures that teams stay connected whether they are working from the office, remotely, or on the go, fostering a more flexible and efficient work environment.
One of the biggest advantages of moving to Unite is the significant cost savings compared to traditional on-premise phone systems and disjointed communication tools. With one predictable monthly fee, businesses can eliminate multiple software subscriptions, maintenance costs, and expensive hardware investments. There are no upfront capital expenses, and everything is managed in the cloud, reducing the need for IT maintenance and troubleshooting.
The Perfect Communication Hub for Remote & Hybrid Teams
Schedule a Demo of Intermedia Unite Now!
Other Unique Features of Intermedia unite
Connect confidently, collaborate seamlessly. Elevate your business to new heights.
AI-Powered Virtual Assistant
Enhance productivity with AI-driven tools that assist in managing daily tasks, retrieving information, and streamlining communication—directly within the Unite platform.
Company-Wide Business SMS & MMS
Enable text-based customer interactions by using your business phone number for SMS and MMS messaging, ensuring professional and convenient communication.
Advanced Call Management (Call Queue, Whisper, Barge & Monitor)
Optimize call handling with intelligent call queuing, the ability to monitor live calls, and features like whisper and barge, ideal for training and customer service improvements.
Unite Archiving for Compliance & Record-Keeping
Securely store and retrieve calls, meetings, SMS, and chat history with automated data capture, ensuring compliance with HIPAA, FINRA, SEC, and MiFID II regulations.
Microsoft Teams Integration
Seamlessly connect Unite’s cloud-based phone system with Microsoft Teams—eliminating the need for an additional Teams Phone license while enhancing call functionality.
Unite Rooms for Hybrid Meetings
Transform conference rooms with Unite Rooms, a dedicated video conferencing experience that integrates with file sharing, screen sharing, and team messaging.
Auto Attendant & Smart Call Routing
Improve customer experience with automated call greetings and intelligent routing based on business hours, ensuring calls reach the right person without delays.
Triple Shield Security™ for Enterprise-Grade Protection
Get end-to-end security with encrypted voice, video, and messaging, 24/7 intrusion detection, and a highly secure cloud infrastructure that safeguards against cyber threats.
Why Moving to Intermedia Unite is the Smart Choice for Businesses?
In today’s fast-paced digital world, businesses need seamless, secure, and scalable communication solutions to stay ahead. Intermedia Unite is a cloud-based Unified Communications (UC) platform that integrates voice, video, messaging, and collaboration tools into one system. Whether you’re a small business or a large enterprise, switching to Unite ensures better efficiency, cost savings, and enhanced customer interactions.
Switching to Intermedia Unite is more than just upgrading your phone system—it’s about transforming how your business communicates and operates. Contact Pilothouse today to implement a secure, cost-effective, and feature-rich communication solution that helps your business thrive!
Transform Your Communication - 24/7 Support for Your Success
Feel free to reach out to us with your questions, comments, or inquiries. We’re here to assist you and look forward to hearing from you soon.
Testimonials
Building your brand in the digital world
“I am pleased to recommend the services of Pilothouse Communications LLC. They have been providing L&M Systems with excellent service since 2006. They staff a team of knowledgeable, dependable, and courteous professionals. Pilothouse supports nine of our medical practices. They consistently troubleshoot any issues and manage upgrades or changes in a timely manner
“We needed to update and expand our Toshiba phone system to meet growing call center needs. Pilothouse worked with us to find the right sized system for our budget. All the options were clear and the installation was a breeze. Any support issues were handled promptly and effectively. We couldn’t be happier.”
“Your staff’s knowledge of both the new and old technology is invaluable in helping maintain the various systems here at the Goodspeed. Your flexibility and commitment to customer service are very comforting to me, You will always be the communications partner for The Goodspeed Opera House. Thank you.”
“Pilothouse Communications has exceeded my expectations. My whole office is different with the way we handle the calls” no stressing out from receptionist” so many added abilities to improve our handling of high volume calls” I wanted to extend my thanks to all and to let you know that we are very glad to have made Pilothouse Communications our agent.”
